Omega has had the largest and best service network in BiH for many years and it can be said with certainty that it is a "place of safe shopping" because Omega with its service guarantees for every product sold.
Report faults for devices under warranty
To report a fault, you need to call the CALL CENTER on the phone number +387 33 902-945 (every working day from 08:00 to 16:00) or send a request for resolving the complaint to the email: support-ba@beko.com.
Service personnel
Our Services
Omega d.o.o. as exclusive importer of the Beko and Grundig brand provides a guarantee and service support for every Beko and Grundig aplliance sold on BH market.
Their customer always comes first. Although I waited a long time for the spare part for the oven, the problem was solved in time. The service team is very kind and specific. After they solved my problem I am now preparing the most delicious meals for my family.
I sent an email to support-ba@beko.com and in a short time they called me and solved the problem with the refrigerator. Truly a high level service which is a rarity today.
Within 48 hours they come to fix appliances. I had a broken washing machine and the guys fixed it right away. Every part of speed and professionalism.
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