for white goods: washing machines, dishwashers, dryers, refrigerators, freezers, electric and gas stoves, refrigerated cabinets, all BEKO built-in appliances.
for all GRUNDIG LED TVs.
for small household appliances: hoods, microwave ovens, built-in microwave ovens, toasters, juicers, blenders, hair dryers, irons, mixers, hair clippers and shavers, vacuum cleaners, electric stoves, radiators, water dispensers, mini bars and other small household appliances brands: BEKO and GRUNDIG.
INSTRUCTIONS FOR REGISTERING A COMPLAINT
In the event of a complaint about the purchased BEKO or GRUNDIG device, the customer should contact the retailer BEKO CALL CENTER to phone number:
+387 33 902-945
(every working day from 08:00 to 16:00) or to send a complaint resolution request to email:
with information from the warranty card, address, contact phone number and a brief description of the defect. Before filing a complaint, check whether the device is still within the warranty period, prepare the warranty card so that you can provide all the necessary information. After receiving the complaint via phone call or email, the authorized service technician will come to the customer's address and resolve the complaint as soon as possible. Customers are obliged to pay for the service of going out to an authorized service technician if the service technician came to the customer's address and concluded that the malfunction was caused by inadequate use or if the device was not used in accordance with the instructions for use (e.g. due to resetting the device, cleaning the filter and pump of the washing machine and the machine for dishes, etc.). Complaint for small household appliances BEKO and GRUNDIG is carried out by bringing the defective device in person to the store where it was purchased or the nearest authorized service center with the delivery of the warranty card and the original receipt. The guarantor undertakes that, for devices that are within the warranty period and that are used in accordance with the instructions for use, through authorized services, they will eliminate all malfunctions on the device within the legal term of up to 45 days from the date of the complaint.
Congratulations on choosing a Beko appliance with a ProSmart Inverter motor, which ensures quiet operation and energy efficiency. In addition, the ProSmart Inverter motor is characterized by durability, which is why we give it a decade-long warranty.
In order to obtain a 10-year warranty on the ProSmart Inverter motor in your Beko appliance, you must register on the extwarranty.beko.com portal within 90 days from the date of purchase.
INSTRUCTIONS FOR REGISTERING A COMPLAINT
In the event of a complaint about the purchased BEKO or GRUNDIG device, the customer should contact the retailer BEKO CALL CENTER to phone number:
+387 33 902-945
(every working day from 08:00 to 16:00) or to send a complaint resolution request to email:
with information from the warranty card, address, contact phone number and a brief description of the defect. Before filing a complaint, check whether the device is still within the warranty period, prepare the warranty card so that you can provide all the necessary information. After receiving the complaint via phone call or email, the authorized service technician will come to the customer's address and resolve the complaint as soon as possible. Customers are obliged to pay for the service of going out to an authorized service technician if the service technician came to the customer's address and concluded that the malfunction was caused by inadequate use or if the device was not used in accordance with the instructions for use (e.g. due to resetting the device, cleaning the filter and pump of the washing machine and the machine for dishes, etc.). Complaint for small household appliances BEKO and GRUNDIG is carried out by bringing the defective device in person to the store where it was purchased or the nearest authorized service center with the delivery of the warranty card and the original receipt. The guarantor undertakes that, for devices that are within the warranty period and that are used in accordance with the instructions for use, through authorized services, they will eliminate all malfunctions on the device within the legal term of up to 45 days from the date of the complaint.
Congratulations on choosing a Beko appliance with a ProSmart Inverter motor, which ensures quiet operation and energy efficiency. In addition, the ProSmart Inverter motor is characterized by durability, which is why we give it a decade-long warranty.
In order to obtain a 10-year warranty on the ProSmart Inverter motor in your Beko appliance, you must register on the extwarranty.beko.com portal within 90 days from the date of purchase.
Omega doo has been the exclusive importer and distributor of the Beko and Grundig brands for Bosnia and Herzegovina for over 20 years. Omega currently employs over 320 workers in 39 retail establishments - Omega shops, in over 20 locations throughout Bosnia and Herzegovina.
Appliance retail facilities, i.e. Omega shops, were created and developed from the first beginnings of selling goods from the range of white goods and consumer electronics. The first Omega shop retail store was opened in Tuzla, in the Tuzlanka department store, and after that it started to open all over BiH, so today we have 39 sales points all over BiH.
As the company expanded further, a retail network was developed in other cities, first in the Tuzla Canton, then in the Sarajevo region, and then throughout Bosnia and Herzegovina. Currently, the sales network includes 36 retail branches, including the web shop
The assortment of goods in the retail store is specially designed and selected to meet the needs of each customer. The brands that occupy the number 1 position in terms of the share of the assortment are Beko and Grundig, apart from them, there are also brands on sale Samsung, Tefal, Rowenta, Electrolux, Philips and others.
In the future of Omega shops we strive to create unified retail stores with a recognizable look. Retail units are supplied from wholesale warehouses, and from these warehouses delivery is also made to the address of end customers.
Over 130 employees are employed in retail stores, who are the most important resource of our society, and we constantly invest in their development, training and education.
Banovici
"Omega shop Banovići 1"
Beta Center Banovići
Božićka Banovića No. 6
035/871-241
banovici1@omega.ba
"Omega shop Banja Luka 1"
Boric
Milan Karanović 45
065/537-552
banjaluka1@omega.ba
"Omega shop Banja Luka 3"
TC Emporium
Jovan Dučić 25
065/564-636
banjaluka3@omega.ba
"Omega shop Bihać 1"
The victim of the Srebrenica genocide bb
037/312-005
bihac1@omega.ba
"Omega shop Bijeljina 1"
Miloš Obilić 130
065/664-127
bijeljina1@omega.ba
"Omega shop Bosanska Krupa 1"
511. Slavne Brdske no. 125
037/476-533
bosanskakrupa1@omega.ba
"Omega shop Brčko 2"
Miroslav Krleže No. 26.
065/668-107
brcko2@omega.ba
"Omega shop Cazin 1"
Victim of the Homeland War bb
037/513-232
cazin1@omega.ba
“Omega shop Doboj 1”
Pijeskovi bb (TC Belamionix)
065/352-566
doboj1@omega.ba
"Omega shop Gorazde 1"
Marshal Tito 1
038/240-071
gorazde1@omega.ba
"Omega shop Gradačac 1"
TC Belamionix
Sarajevo BB
035/369-066
gradacac1@omega.ba
"Omega shop Gradiška 1"
Lijevčanska bb
065/355-735
gradiska1@omega.ba
"Omega shop Kalesija 1"
TC Belamionix
Gornja Kalesija bb
035/610-441
kalesija1@omega.ba
"Omega shop Kiseljak 1"
TC Pacific
Josipa Bana Jelačića bb
030/871-020
kiseljak1@omega.ba
"Omega shop Lukavac 1"
TC Belamionix
Lukavački brigade bb
035/551-559
lukavac1@omega.ba
"Omega shop Mostar 1"
Zalik bb
036/333-240
mostar1@omega.ba
"Omega shop Mostar 2"
Cardinal Stepinac 12
036/333-620
mostar2@omega.ba
"Omega shop Mostar 3"
Plaza Center Mostar
Bišće polje bb
036/506-562
mostar3@omega.ba
"Omega shop Novi Grad 1"
TC Kort
Petra Kočića bb
065/564-332
novigrad1@omega.ba
"Omega shop Prijedor 1"
TC Konzum
Boška Buhe bb
065/351-908
prijedor1@omega.ba
"Omega shop Prijedor 3"
TC Belamionix
Vidovdanska bb
065/675-657
prijedor3@omega.ba
"Omega shop Sarajevo 1"
Military
Saraj field
Adija Mulabegovića bb
033/767-830
sarajevo1@omega.ba
"Omega shop Sarajevo 2"
Butmirska cesta 21
033/764-980
sarajevo2@omega.ba
"Omega shop Sarajevo 3"
Vogošća
Jošanička bb
033/425-315
sarajevo3@omega.ba
"Omega shop Sarajevo 4"
TC Intershop Pofalići
Kolodvorska 12
033/644-685
sarajevo4@omega.ba
"Omega shop Sarajevo 6"
Mary's Court
Hiseta 6 and 8
033/214-258
sarajevo6@omega.ba
"Omega shop Sarajevo 7"
Čengić Vila
Gradačacka 114.
033/269-800
sarajevo7@omega.ba
"Omega shop Sarajevo 8"
Elijah
Novo naselje bb
033/717-565
ilijas1@omega.ba
"Omega shop Sarajevo 9"
Rajlovac
Zabrđe bb
033/424-780
sarajevo9@omega.ba
"Omega shop Sarajevo 10"
Brickyards
Merhemića Square No. 1
033/529-982
sarajevo10@omega.ba
"Omega shop Lukavica 1"
TOM Center Lukavica
Spasovdanska no. 22
065/666-828
lukavica1@omega.ba
"Omega shop Srebrenik 1"
TC Belamionix
Vahida Ibrića bb
035/647-731
srebrenik1@omega.ba
"Omega shop Tuzla 1"
RK Tuzlanka
University 16
035/321-576
tuzla1@omega.ba
"Omega shop Tuzla 2"
Mercator Center Tuzla
BiH Army bb
035/277-200
tuzla2@omega.ba
"Omega shop Zenica 1"
TC Džananović
Kamberovića čikma bb
032/205-243
zenica1@omega.ba
"Omega shop Živinice 1"
RK Omega
Bulevar bb
035/773-049
zivinice1@omega.ba
Paying in cash with 5% cash discount. There are also regular monthly promotions from 10-20% where you can always find something for yourself.
Hereby we would like to inform you that in each Omega shop you can make a purchase via administrative bans for employees of companies with which Omega doo has a contract on business cooperation (purchase in installments).
In Omega shops, you can also make purchases using debit or credit cards.
| Name of the bank | INSTALLMENTS |
| NLB Bank dd | 24 |
| NLB Ad Banja Luka | 12 |
| Raiffeisen Bank | 12 |
| Unicredit Bank | 24 |
| Intesa Sanpaolo Bank | 12 |
| New Bank | 12 |
| Turkish Ziraat Bank | 12 |
| Diners Club | 12 |
| Amex | 12 |
Required documentation for the realization of the loan:
Customers in all Omega shops I can make purchases on credit with MICROFIN - Shopping master.
Hereby we would like to inform you that in every Omega shop you can make purchases using a pensioner's loan in 12 monthly installments without interest.
Required documentation for the realization of the loan:
Hereby we would like to inform you that in each Omega shop you can make a purchase via administrative bans for employees of companies with which Omega doo has a contract on business cooperation (purchase in installments).
The customer can make a purchase up to 12 installments.
Required documentation for the realization of the loan:
Persons who wish to purchase goods through an administrative ban must have an indefinite employment contract. The condition for purchasing through administrative bans is the employer's agreement with Omega doo
List of companies with which Omega doo has concluded a contract on business cooperation (purchase in installments), you can download it below:
for white goods: washing machines, dishwashers, dryers, refrigerators, freezers, electric and gas stoves, refrigerated cabinets, all BEKO built-in appliances.
for all GRUNDIG LED TVs.
for small household appliances: hoods, microwave ovens, built-in microwave ovens, toasters, juicers, blenders, hair dryers, irons, mixers, hair clippers and shavers, vacuum cleaners, electric stoves, radiators, water dispensers, mini bars and other small household appliances brands: BEKO and GRUNDIG.
INSTRUCTIONS FOR REGISTERING A COMPLAINT
In the event of a complaint about the purchased BEKO or GRUNDIG device, the customer should contact the retailer BEKO CALL CENTER to phone number:
+387 33 902-945
(every working day from 08:00 to 16:00) or to send a complaint resolution request to email:
with information from the warranty card, address, contact phone number and a brief description of the defect. Before filing a complaint, check whether the device is still within the warranty period, prepare the warranty card so that you can provide all the necessary information. After receiving the complaint via phone call or email, the authorized service technician will come to the customer's address and resolve the complaint as soon as possible. Customers are obliged to pay for the service of going out to an authorized service technician if the service technician came to the customer's address and concluded that the malfunction was caused by inadequate use or if the device was not used in accordance with the instructions for use (e.g. due to resetting the device, cleaning the filter and pump of the washing machine and the machine for dishes, etc.). Complaint for small household appliances BEKO and GRUNDIG is carried out by bringing the defective device in person to the store where it was purchased or the nearest authorized service center with the delivery of the warranty card and the original receipt. The guarantor undertakes that, for devices that are within the warranty period and that are used in accordance with the instructions for use, through authorized services, they will eliminate all malfunctions on the device within the legal term of up to 45 days from the date of the complaint.
Congratulations on choosing a Beko appliance with a ProSmart Inverter motor, which ensures quiet operation and energy efficiency. In addition, the ProSmart Inverter motor is characterized by durability, which is why we give it a decade-long warranty.
In order to obtain a 10-year warranty on the ProSmart Inverter motor in your Beko appliance, you must register on the extwarranty.beko.com portal within 90 days from the date of purchase.
for white goods: washing machines, dishwashers, dryers, refrigerators, freezers, electric and gas stoves, refrigerated cabinets, all BEKO built-in appliances.
for all GRUNDIG LED TVs.
for small household appliances: hoods, microwave ovens, built-in microwave ovens, toasters, juicers, blenders, hair dryers, irons, mixers, hair clippers and shavers, vacuum cleaners, electric stoves, radiators, water dispensers, mini bars and other small household appliances brands: BEKO and GRUNDIG.
INSTRUCTIONS FOR REGISTERING A COMPLAINT
In the event of a complaint about the purchased BEKO or GRUNDIG device, the customer should contact the retailer BEKO CALL CENTER to phone number:
+387 33 902-945
(every working day from 08:00 to 16:00) or to send a complaint resolution request to email:
with information from the warranty card, address, contact phone number and a brief description of the defect. Before filing a complaint, check whether the device is still within the warranty period, prepare the warranty card so that you can provide all the necessary information. After receiving the complaint via phone call or email, the authorized service technician will come to the customer's address and resolve the complaint as soon as possible. Customers are obliged to pay for the service of going out to an authorized service technician if the service technician came to the customer's address and concluded that the malfunction was caused by inadequate use or if the device was not used in accordance with the instructions for use (e.g. due to resetting the device, cleaning the filter and pump of the washing machine and the machine for dishes, etc.). Complaint for small household appliances BEKO and GRUNDIG is carried out by bringing the defective device in person to the store where it was purchased or the nearest authorized service center with the delivery of the warranty card and the original receipt. The guarantor undertakes that, for devices that are within the warranty period and that are used in accordance with the instructions for use, through authorized services, they will eliminate all malfunctions on the device within the legal term of up to 45 days from the date of the complaint.
Congratulations on choosing a Beko appliance with a ProSmart Inverter motor, which ensures quiet operation and energy efficiency. In addition, the ProSmart Inverter motor is characterized by durability, which is why we give it a decade-long warranty.
In order to obtain a 10-year warranty on the ProSmart Inverter motor in your Beko appliance, you must register on the extwarranty.beko.com portal within 90 days from the date of purchase.
Paying in cash with 5% cash discount. There are also regular monthly promotions from 10-20% where you can always find something for yourself.
Hereby we would like to inform you that in each Omega shop you can make a purchase via administrative bans for employees of companies with which Omega doo has a contract on business cooperation (purchase in installments).
In Omega shops, you can also make purchases using debit or credit cards.
| Name of the bank | INSTALLMENTS |
| NLB Bank dd | 24 |
| NLB Ad Banja Luka | 12 |
| Raiffeisen Bank | 12 |
| Unicredit Bank | 24 |
| Intesa Sanpaolo Bank | 12 |
| New Bank | 12 |
| Turkish Ziraat Bank | 12 |
| Diners Club | 12 |
| Amex | 12 |
Required documentation for the realization of the loan:
Customers in all Omega shops I can make purchases on credit with MICROFIN - Shopping master.
Hereby we would like to inform you that in every Omega shop you can make purchases using a pensioner's loan in 12 monthly installments without interest.
Required documentation for the realization of the loan:
Hereby we would like to inform you that in each Omega shop you can make a purchase via administrative bans for employees of companies with which Omega doo has a contract on business cooperation (purchase in installments).
The customer can make a purchase up to 12 installments.
Required documentation for the realization of the loan:
Persons who wish to purchase goods through an administrative ban must have an indefinite employment contract. The condition for purchasing through administrative bans is the employer's agreement with Omega doo
List of companies with which Omega doo has concluded a contract on business cooperation (purchase in installments), you can download it below:
for white goods: washing machines, dishwashers, dryers, refrigerators, freezers, electric and gas stoves, refrigerated cabinets, all BEKO built-in appliances.
for all GRUNDIG LED TVs.
for small household appliances: hoods, microwave ovens, built-in microwave ovens, toasters, juicers, blenders, hair dryers, irons, mixers, hair clippers and shavers, vacuum cleaners, electric stoves, radiators, water dispensers, mini bars and other small household appliances brands: BEKO and GRUNDIG.
INSTRUCTIONS FOR REGISTERING A COMPLAINT
In the event of a complaint about the purchased BEKO or GRUNDIG device, the customer should contact the retailer BEKO CALL CENTER to phone number:
+387 33 902-945
(every working day from 08:00 to 16:00) or to send a complaint resolution request to email:
with information from the warranty card, address, contact phone number and a brief description of the defect. Before filing a complaint, check whether the device is still within the warranty period, prepare the warranty card so that you can provide all the necessary information. After receiving the complaint via phone call or email, the authorized service technician will come to the customer's address and resolve the complaint as soon as possible. Customers are obliged to pay for the service of going out to an authorized service technician if the service technician came to the customer's address and concluded that the malfunction was caused by inadequate use or if the device was not used in accordance with the instructions for use (e.g. due to resetting the device, cleaning the filter and pump of the washing machine and the machine for dishes, etc.). Complaint for small household appliances BEKO and GRUNDIG is carried out by bringing the defective device in person to the store where it was purchased or the nearest authorized service center with the delivery of the warranty card and the original receipt. The guarantor undertakes that, for devices that are within the warranty period and that are used in accordance with the instructions for use, through authorized services, they will eliminate all malfunctions on the device within the legal term of up to 45 days from the date of the complaint.
Congratulations on choosing a Beko appliance with a ProSmart Inverter motor, which ensures quiet operation and energy efficiency. In addition, the ProSmart Inverter motor is characterized by durability, which is why we give it a decade-long warranty.
In order to obtain a 10-year warranty on the ProSmart Inverter motor in your Beko appliance, you must register on the extwarranty.beko.com portal within 90 days from the date of purchase.
Omega doo has been the exclusive importer and distributor of the Beko and Grundig brands for Bosnia and Herzegovina for over 20 years. Omega currently employs over 320 workers in 39 retail establishments - Omega shops, in over 20 locations throughout Bosnia and Herzegovina.
Appliance retail facilities, i.e. Omega shops, were created and developed from the first beginnings of selling goods from the range of white goods and consumer electronics. The first Omega shop retail store was opened in Tuzla, in the Tuzlanka department store, and after that it started to open all over BiH, so today we have 39 sales points all over BiH.
As the company expanded further, a retail network was developed in other cities, first in the Tuzla Canton, then in the Sarajevo region, and then throughout Bosnia and Herzegovina. Currently, the sales network includes 36 retail branches, including the web shop
The assortment of goods in the retail store is specially designed and selected to meet the needs of each customer. The brands that occupy the number 1 position in terms of the share of the assortment are Beko and Grundig, apart from them, there are also brands on sale Samsung, Tefal, Rowenta, Electrolux, Philips and others.
In the future of Omega shops we strive to create unified retail stores with a recognizable look. Retail units are supplied from wholesale warehouses, and from these warehouses delivery is also made to the address of end customers.
Over 130 employees are employed in retail stores, who are the most important resource of our society, and we constantly invest in their development, training and education.
Banovici
"Omega shop Banovići 1"
Beta Center Banovići
Božićka Banovića No. 6
035/871-241
banovici1@omega.ba
"Omega shop Banja Luka 1"
Boric
Milan Karanović 45
065/537-552
banjaluka1@omega.ba
"Omega shop Banja Luka 3"
TC Emporium
Jovan Dučić 25
065/564-636
banjaluka3@omega.ba
"Omega shop Bihać 1"
The victim of the Srebrenica genocide bb
037/312-005
bihac1@omega.ba
"Omega shop Bijeljina 1"
Miloš Obilić 130
065/664-127
bijeljina1@omega.ba
"Omega shop Bosanska Krupa 1"
511. Slavne Brdske no. 125
037/476-533
bosanskakrupa1@omega.ba
"Omega shop Brčko 2"
Miroslav Krleže No. 26.
065/668-107
brcko2@omega.ba
"Omega shop Cazin 1"
Victim of the Homeland War bb
037/513-232
cazin1@omega.ba
“Omega shop Doboj 1”
Pijeskovi bb (TC Belamionix)
065/352-566
doboj1@omega.ba
"Omega shop Gorazde 1"
Marshal Tito 1
038/240-071
gorazde1@omega.ba
"Omega shop Gradačac 1"
TC Belamionix
Sarajevo BB
035/369-066
gradacac1@omega.ba
"Omega shop Gradiška 1"
Lijevčanska bb
065/355-735
gradiska1@omega.ba
"Omega shop Kalesija 1"
TC Belamionix
Gornja Kalesija bb
035/610-441
kalesija1@omega.ba
"Omega shop Kiseljak 1"
TC Pacific
Josipa Bana Jelačića bb
030/871-020
kiseljak1@omega.ba
"Omega shop Lukavac 1"
TC Belamionix
Lukavački brigade bb
035/551-559
lukavac1@omega.ba
"Omega shop Mostar 1"
Zalik bb
036/333-240
mostar1@omega.ba
"Omega shop Mostar 2"
Cardinal Stepinac 12
036/333-620
mostar2@omega.ba
"Omega shop Mostar 3"
Plaza Center Mostar
Bišće polje bb
036/506-562
mostar3@omega.ba
"Omega shop Novi Grad 1"
TC Kort
Petra Kočića bb
065/564-332
novigrad1@omega.ba
"Omega shop Prijedor 1"
TC Konzum
Boška Buhe bb
065/351-908
prijedor1@omega.ba
"Omega shop Prijedor 3"
TC Belamionix
Vidovdanska bb
065/675-657
prijedor3@omega.ba
"Omega shop Sarajevo 1"
Military
Saraj field
Adija Mulabegovića bb
033/767-830
sarajevo1@omega.ba
"Omega shop Sarajevo 2"
Butmirska cesta 21
033/764-980
sarajevo2@omega.ba
"Omega shop Sarajevo 3"
Vogošća
Jošanička bb
033/425-315
sarajevo3@omega.ba
"Omega shop Sarajevo 4"
TC Intershop Pofalići
Kolodvorska 12
033/644-685
sarajevo4@omega.ba
"Omega shop Sarajevo 6"
Mary's Court
Hiseta 6 and 8
033/214-258
sarajevo6@omega.ba
"Omega shop Sarajevo 7"
Čengić Vila
Gradačacka 114.
033/269-800
sarajevo7@omega.ba
"Omega shop Sarajevo 8"
Elijah
Novo naselje bb
033/717-565
ilijas1@omega.ba
"Omega shop Sarajevo 9"
Rajlovac
Zabrđe bb
033/424-780
sarajevo9@omega.ba
"Omega shop Sarajevo 10"
Brickyards
Merhemića Square No. 1
033/529-982
sarajevo10@omega.ba
"Omega shop Lukavica 1"
TOM Center Lukavica
Spasovdanska no. 22
065/666-828
lukavica1@omega.ba
"Omega shop Srebrenik 1"
TC Belamionix
Vahida Ibrića bb
035/647-731
srebrenik1@omega.ba
"Omega shop Tuzla 1"
RK Tuzlanka
University 16
035/321-576
tuzla1@omega.ba
"Omega shop Tuzla 2"
Mercator Center Tuzla
BiH Army bb
035/277-200
tuzla2@omega.ba
"Omega shop Zenica 1"
TC Džananović
Kamberovića čikma bb
032/205-243
zenica1@omega.ba
"Omega shop Živinice 1"
RK Omega
Bulevar bb
035/773-049
zivinice1@omega.ba
Paying in cash with 5% cash discount. There are also regular monthly promotions from 10-20% where you can always find something for yourself.
Hereby we would like to inform you that in each Omega shop you can make a purchase via administrative bans for employees of companies with which Omega doo has a contract on business cooperation (purchase in installments).
In Omega shops, you can also make purchases using debit or credit cards.
| Name of the bank | INSTALLMENTS |
| NLB Bank dd | 24 |
| NLB Ad Banja Luka | 12 |
| Raiffeisen Bank | 12 |
| Unicredit Bank | 24 |
| Intesa Sanpaolo Bank | 12 |
| New Bank | 12 |
| Turkish Ziraat Bank | 12 |
| Diners Club | 12 |
| Amex | 12 |
Required documentation for the realization of the loan:
Customers in all Omega shops I can make purchases on credit with MICROFIN - Shopping master.
Hereby we would like to inform you that in every Omega shop you can make purchases using a pensioner's loan in 12 monthly installments without interest.
Required documentation for the realization of the loan:
Hereby we would like to inform you that in each Omega shop you can make a purchase via administrative bans for employees of companies with which Omega doo has a contract on business cooperation (purchase in installments).
The customer can make a purchase up to 12 installments.
Required documentation for the realization of the loan:
Persons who wish to purchase goods through an administrative ban must have an indefinite employment contract. The condition for purchasing through administrative bans is the employer's agreement with Omega doo
List of companies with which Omega doo has concluded a contract on business cooperation (purchase in installments), you can download it below:
for white goods: washing machines, dishwashers, dryers, refrigerators, freezers, electric and gas stoves, refrigerated cabinets, all BEKO built-in appliances.
for all GRUNDIG LED TVs.
for small household appliances: hoods, microwave ovens, built-in microwave ovens, toasters, juicers, blenders, hair dryers, irons, mixers, hair clippers and shavers, vacuum cleaners, electric stoves, radiators, water dispensers, mini bars and other small household appliances brands: BEKO and GRUNDIG.
INSTRUCTIONS FOR REGISTERING A COMPLAINT
In the event of a complaint about the purchased BEKO or GRUNDIG device, the customer should contact the retailer BEKO CALL CENTER to phone number:
+387 33 902-945
(every working day from 08:00 to 16:00) or to send a complaint resolution request to email:
with information from the warranty card, address, contact phone number and a brief description of the defect. Before filing a complaint, check whether the device is still within the warranty period, prepare the warranty card so that you can provide all the necessary information. After receiving the complaint via phone call or email, the authorized service technician will come to the customer's address and resolve the complaint as soon as possible. Customers are obliged to pay for the service of going out to an authorized service technician if the service technician came to the customer's address and concluded that the malfunction was caused by inadequate use or if the device was not used in accordance with the instructions for use (e.g. due to resetting the device, cleaning the filter and pump of the washing machine and the machine for dishes, etc.). Complaint for small household appliances BEKO and GRUNDIG is carried out by bringing the defective device in person to the store where it was purchased or the nearest authorized service center with the delivery of the warranty card and the original receipt. The guarantor undertakes that, for devices that are within the warranty period and that are used in accordance with the instructions for use, through authorized services, they will eliminate all malfunctions on the device within the legal term of up to 45 days from the date of the complaint.
Congratulations on choosing a Beko appliance with a ProSmart Inverter motor, which ensures quiet operation and energy efficiency. In addition, the ProSmart Inverter motor is characterized by durability, which is why we give it a decade-long warranty.
In order to obtain a 10-year warranty on the ProSmart Inverter motor in your Beko appliance, you must register on the extwarranty.beko.com portal within 90 days from the date of purchase.